I-Light Network Operations Report
2024-08-16 - 2024-08-29
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0184813 | 2 - High | 2 - High | Brief Outage - I-Light Backbone SBND-SBND | Unannounced Maintenance | Vendor | Resolved | 2024-08-19 07:15:00 | 2024-08-19 07:31:00 | 0 days 0 hr 16 min |
| INC0184880 | 2 - High | 2 - High | Brief Outage - I-Light Various Backbones | Undetermined | Undetermined | Resolved | 2024-08-19 20:33:10 | 2024-08-19 20:33:21 | 0 days 0 hr 0 min |
| INC0184935 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone IPHE-IPHE | Unannounced Maintenance | Vendor | Resolved | 2024-08-20 07:58:54 | 2024-08-20 08:25:33 | 0 days 0 hr 26 min |
| INC0185098 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones IPIU-LFYT & IPIU-SBND | Circuit - Cut Fiber | Vendor | Closed | 2024-08-21 06:05:25 | 2024-08-21 18:47:10 | 0 days 12 hr 41 min |
| INC0185630 | 3 - Moderate | 3 - Moderate | Outage Resolved - I-Light POP CONNERS | Power - Commercial Power | Vendor | Closed | 2024-08-26 17:04:49 | 2024-08-26 18:41:05 | 0 days 1 hr 36 min |
| INC0185774 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones GARY-SBND & IPIU-SBND | Circuit - Damaged Fiber | Vendor | Resolved | 2024-08-28 01:04:49 | 2024-08-29 07:01:27 | 1 days 5 hr 56 min |
| Ticket No.: | INC0184813 |
| Subject: | Brief Outage - I-Light Backbone SBND-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-SBND-SBND-FIBR-25761
Backbone SBND-SBND Indiana Wesleyan University |
| Current State: | Resolved |
| Start Time: | 2024-08-19 07:15:00 |
| End Time: | 2024-08-19 07:31:00 |
| Outgoing Notification Text | Backbone SBND-SBND is now available following a brief outage. US Signal Engineers have been contacted and the reason for the outage due to maintenance. |
| Ticket No.: | INC0184880 |
| Subject: | Brief Outage - I-Light Various Backbones |
| Source Of Impact: | Undetermined |
| Affected: | ILN-IPIU-LFYT-100GE-24337
ILN-IPIU-SBND-100GE-24338 Anderson University Ball State University DePauw University Earlham College Goshen College Grace College Holy Cross College Huntington University I-Light Engineering & Support Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of St. Francis Valparaiso University Vincennes University - Subaru Wabash College WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2024-08-19 20:33:10 |
| End Time: | 2024-08-19 20:33:21 |
| Outgoing Notification Text | Various Backbones were briefly unavailable. I-Light Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0184935 |
| Subject: | Outage Resolved - I-Light Backbone IPHE-IPHE |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPHE-IPHE-FIBR-25986
Backbone IPHE-IPHE Indiana Wesleyan University |
| Current State: | Resolved |
| Start Time: | 2024-08-20 07:58:54 |
| End Time: | 2024-08-20 08:25:33 |
| Outgoing Notification Text | Backbone IPHE-IPHE his now available. US Signal Engineers have been contacted and the reason for the outage is due to maintenance. |
| Ticket No.: | INC0185098 |
| Subject: | Outage Resolved - I-Light Backbones IPIU-LFYT & IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT Backbone IPIU-SBND Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Vincennes University - Subaru Wabash College WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Closed |
| Start Time: | 2024-08-21 06:05:25 |
| End Time: | 2024-08-21 18:47:10 |
| Outgoing Notification Text | Backbones IPIU-LFYT & IPIU-SBND are available. Circuit provider Zayo has completed their repairs. The reason for outage was due to a fiber. |
| Ticket No.: | INC0185630 |
| Subject: | Outage Resolved - I-Light POP CONNERS |
| Source Of Impact: | Vendor |
| Affected: | ILN-BATE-CONNERS-10GE-4126
ILN-CONNERS-RCMD-10GE-4127 Backbone BATE-CONNERS Backbone CONNERS-RCMD Earlham College Indiana University East Ivy Tech Connersville Ivy Tech Lawrenceburg Ivy Tech Richmond Purdue Polytechnic Richmond |
| Current State: | Closed |
| Start Time: | 2024-08-26 17:04:49 |
| End Time: | 2024-08-26 18:41:05 |
| Outgoing Notification Text | Power is restored at I-Light POP CONNERS. No further outages are expected. |
| Ticket No.: | INC0185774 |
| Subject: | Outage Resolved - I-Light Backbones GARY-SBND & IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | ILN-GARY-MCCI-FIBR-1509
Backbone GARY-SBND Backbone IPIU-SBND Backbone IPHE-IPIU Anderson University Ball State University Earlham College Goshen College Grace College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of Notre Dame University of St. Francis Wabash College WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation |
| Current State: | Resolved |
| Start Time: | 2024-08-28 01:04:49 |
| End Time: | 2024-08-29 07:01:27 |
| Outgoing Notification Text | Backbones GARY-SBND & IPIU-SBND are now available. Third Party Vendor has completed repairs. The reason for outage was fallen tree on vendor equipment. |
| Ticket No.: | CHG0082853 |
| Subject: | Maintenance 4 of 4 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-09-05 12:00:00 |
| End Time: | 2024-09-05 21:00:00 |
| Outgoing Notification Text | Please note this is the fourth of four maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider Joink performs non-disruptive maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082852 |
| Subject: | Maintenance 3 of 4 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-09-04 12:00:00 |
| End Time: | 2024-09-04 21:00:00 |
| Outgoing Notification Text | Please note this is the third of four maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider Joink performs non-disruptive maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082677 |
| Subject: | Maintenance - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-09-19 04:01:00 |
| End Time: | 2024-09-19 09:00:00 |
| Outgoing Notification Text | Backbone IPIU-SBND will be unavailable while circuit provider Zayo performs maintenance to replace a section of damaged cable in Gary, IN. The entire window is reserved. |
| Ticket No.: | CHG0082831 |
| Subject: | Maintenance - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Anderson Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-09-03 04:01:00 |
| End Time: | 2024-09-03 09:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Members Ivy Tech Anderson & Fairbanks will be unavailable while circuit provider Zayo performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082684 |
| Subject: | Maintenance 1 of 4 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-09-02 12:00:00 |
| End Time: | 2024-09-02 21:00:00 |
| Outgoing Notification Text | Please note this is the first of four maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider Joink performs non-disruptive maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082829 |
| Subject: | Maintenance - I-Light Backbone BLTN-IPHE |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-IPHE
IU Radio and TV IU Research Network IU Research Network Operations IU School of Medicine Health Science Indiana GigaPOP Indiana Gigapop Indiana Office of Technology Indiana University Bloomington & Indianapolis Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University Purdue University Columbus Learning Center Indiana University South Bend Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University OmniSOC Engineering & Support Smithville St. Francis Crown Point Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV |
| Start Time: | 2024-09-06 04:01:00 |
| End Time: | 2024-09-06 10:00:00 |
| Outgoing Notification Text | Backbone BLTN-IPHE will be unavailable while IU Wire and Cable engineers perform maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082795 |
| Subject: | Maintenance - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Calumet College of Saint Joseph
I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV |
| Start Time: | 2024-09-08 04:01:00 |
| End Time: | 2024-09-08 09:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB will be unavailable while circuit provider Zayo performs maintenance moving to new permanent replacement fiber in Columbus, IN. The entire window is reserved. |
| Ticket No.: | CHG0082969 |
| Subject: | Maintenance - I-Light Backbone FTWY-PARKVIEW |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-09-17 04:01:00 |
| End Time: | 2024-09-17 09:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0082701 |
| Subject: | Maintenance - I-Light Member Indiana University South Bend |
| Source Of Impact: | Vendor |
| Affected: | Indiana University South Bend |
| Start Time: | 2024-09-08 04:01:00 |
| End Time: | 2024-09-08 09:00:00 |
| Outgoing Notification Text | Member Indiana University South Bend will be unavailable while circuit provider ChoiceLight performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0081880 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | Anderson University
Ball State University Butler University Calumet College of Saint Joseph CenturyLink DePauw University Earlham College Fiber Data Exchange (FD-IX) Franklin College Goshen College Grace College Hanover College Holy Cross College Huntington University I-Light I-Light Engineering & Support IU Radio and TV IU Research Network IU Research Network Operations IU School of Medicine Health Science Indiana GigaPOP Indiana Gigapop Indiana Institute of Technology Ft. Wayne Indiana Office of Technology Indiana Office of Technology (IOT) Indiana State University Indiana State University Federal Hall Indiana University Indiana University / GlobalNOC Indiana University Bloomington & Indianapolis Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University Purdue University Columbus Learning Center Indiana University South Bend Indiana University Southeast Indiana University Southeast - Water Tower Square Indiana Wesleyan University Indianapolis Zoo Internet2 Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Evansville Ivy Tech Fairbanks Ivy Tech Fort Wayne Ivy Tech Franklin Ivy Tech Greencastle Ivy Tech Indianapolis Central Office Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Logansport Ivy Tech Madison Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Plainfield Ivy Tech Richmond Ivy Tech Sellersburg Ivy Tech South Bend Ivy Tech Terre Haute Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Marian University Martin University N-Wave NCAA Oakland City University OmniSOC Engineering & Support Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue Research Purdue University (PURDUE) Purdue University Ft. Wayne Rose Hulman Institute of Technology St. Francis Crown Point St. Louis Internet2 Access Consortium (WUSTL) St. Mary of the Woods College Taylor University Tecumseh Area Partnership Trine University University of Evansville University of Indianapolis University of Notre Dame University of Southern Indiana University of St. Francis Valparaiso University Vincennes University Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Plainfield Vincennes University - Subaru Vincennes University Aviation Vincennes University Lebanon WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WFYI WNIN - Tri State Public Media Evansville WNIT - Michiana Public Broadcasting Corporation WYIN - Lakeshore Public TV Wabash College Wintek Corporation |
| Start Time: | 2024-09-04 11:00:00 |
| End Time: | 2024-09-04 23:00:00 |
| Outgoing Notification Text | Netrality Engineering will perform maintenance on the Automatic Transfer Switches at 733 Henry St (IPHE). No service impact is expected, however, the entire window is reserved. |
| Ticket No.: | CHG0082968 |
| Subject: | Impact Assessment - I-Light Provider Zayo |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-09-12 04:01:00 |
| End Time: | 2024-09-12 09:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0082880 |
| Subject: | Maintenance 1 of 2 - I-Light Vendor Astound Broadband |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-09-10 05:00:00 |
| End Time: | 2024-09-10 11:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0082851 |
| Subject: | Maintenance 2 of 4 - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2024-09-03 12:00:00 |
| End Time: | 2024-09-03 21:00:00 |
| Outgoing Notification Text | Please note this is the second of four maintenance windows. Member Ivy Tech Terre Haute will be at risk while circuit provider Joink performs non-disruptive maintenance. The entire window is reserved. |
| Ticket No.: | CHG0082855 |
| Subject: | Impact Assessment - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-09-26 11:00:00 |
| End Time: | 2024-09-26 23:00:00 |
| Outgoing Notification Text | TBD |