I-Light Network Operations Report
2024-09-13 - 2024-09-26
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0187548 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone IVYEVNS-UNIEVANS | Circuit - Cut Fiber | Vendor | Closed | 2024-09-16 21:18:01 | 2024-09-17 18:11:12 | 0 days 20 hr 53 min |
| Ticket No.: | INC0187548 |
| Subject: | Outage Resolved - I-Light Backbone IVYEVNS-UNIEVANS |
| Source Of Impact: | Vendor |
| Affected: | ILN-IVYEVNS-UNIEVANS-FIBR-24165
Backbone IVYEVNS-UNIEVANS IU School of Medicine Health Science Ivy Tech Evansville University of Evansville University of Southern Indiana |
| Current State: | Closed |
| Start Time: | 2024-09-16 21:18:01 |
| End Time: | 2024-09-17 18:11:12 |
| Outgoing Notification Text | Backbone IVYEVNS-UNIEVANS is now available. Circuit provider OnPoint reported fiber damage caused by construction. Services are now restored, and no further outages are expected. |
| Ticket No.: | CHG0083902 |
| Subject: | Maintenance - I-Light Member Huntington University-Arizona Campus |
| Source Of Impact: | Vendor |
| Affected: | Huntington University-Arizona Campus |
| Start Time: | 2024-10-08 06:00:00 |
| End Time: | 2024-10-08 12:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona Campus will be unavailable while circuit provider Cox performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0083901 |
| Subject: | Maintenance - I-Light Server adams.ind.net |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2024-10-01 21:00:00 |
| End Time: | 2024-10-01 23:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0083954 |
| Subject: | Maintenance 2 of 2 - I-Light Member Huntington University |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University |
| Start Time: | 2024-10-02 04:01:00 |
| End Time: | 2024-10-02 09:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Member Huntington University will be unavailable while circuit provider Zayo performs a relocation cutover in Huntington, IN. The entire window is reserved. |
| Ticket No.: | CHG0083626 |
| Subject: | Maintenance 1 of 2 - I-Light Member Huntington University |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University |
| Start Time: | 2024-10-01 04:01:00 |
| End Time: | 2024-10-01 09:00:00 |
| Outgoing Notification Text | Please note this is the first of two maintenance windows. Member Huntington University will be unavailable while circuit provider Zayo performs a relocation cutover in Huntington, IN. The entire window is reserved. |
| Ticket No.: | CHG0082677 |
| Subject: | Maintenance - I-Light Backbone IPIU-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone IPIU-SBND
Anderson University Ball State University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Gary Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Campus Purdue NorthWest Westville Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne University of Notre Dame University of St. Francis Valparaiso University WBAA, PBS Station W. Lfyt WFWA - Fort Wayne PBS WNIT - Michiana Public Broadcasting Corporation Wabash College |
| Start Time: | 2024-10-10 04:01:00 |
| End Time: | 2024-10-10 09:00:00 |
| Outgoing Notification Text | Backbone IPIU-SBND will be unavailable while circuit provider Zayo performs maintenance to replace a section of damaged cable in Gary, IN. The entire window is reserved. |
| Ticket No.: | CHG0083532 |
| Subject: | Maintenance - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV |
| Start Time: | 2024-10-01 04:01:00 |
| End Time: | 2024-10-01 09:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB will be unavailable while circuit provider Zayo performs maintenance moving to new permanent replacement fiber in Columbus, IN. The entire window is reserved. |
| Ticket No.: | CHG0083732 |
| Subject: | Maintenance Completed 2 of 2 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Calumet College of Saint Joseph Hanover College I-Light I-Light Engineering & Support IU Radio and TV IU Research Network IU School of Medicine Health Science Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Fort Branch WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV Wabash College |
| Start Time: | 2024-09-27 04:01:00 |
| End Time: | 2024-09-27 09:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Backbone CLMB-IPIU was at risk while circuit provider Zayo performed a section cutover in Batesville, IN. Maintenance has been completed. |