I-Light Network Operations Report
2024-10-25 - 2024-11-07
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0192062 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone GNCS-TRRH | Undetermined | Undetermined | Resolved | 2024-10-29 06:03:34 | 2024-10-29 06:03:46 | 0 days 0 hr 0 min |
| Ticket No.: | INC0192062 |
| Subject: | Brief Outage - I-Light Backbone GNCS-TRRH |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GNCS-TRRH-100GE-24279
Backbone GNCS-TRRH Hanover College IU School of Medicine Health Science Indiana State University Indiana University / GlobalNOC Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Vincennes University - Subaru Wabash College |
| Current State: | Resolved |
| Start Time: | 2024-10-29 06:03:34 |
| End Time: | 2024-10-29 06:03:46 |
| Outgoing Notification Text | Backbone GNCS-TRRH was briefly unavailable. Vendor Zayo Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | CHG0085096 |
| Subject: | Maintenance - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Bloomington & Indianapolis Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Plainfield Vincennes University Aviation Vincennes University Lebanon WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public TV |
| Start Time: | 2024-11-15 05:00:00 |
| End Time: | 2024-11-15 10:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB will be unavailable while circuit provider Zayo performs maintenance moving to new permanent replacement fiber in Columbus, IN. The entire window is reserved. |
| Ticket No.: | CHG0085506 |
| Subject: | Maintenance - I-Light Member Huntington University-Arizona |
| Source Of Impact: | Vendor |
| Affected: | Member Huntington University-Arizona |
| Start Time: | 2024-11-12 07:00:00 |
| End Time: | 2024-11-12 13:00:00 |
| Outgoing Notification Text | Member Huntington University-Arizona will be unavailable while circuit provider Cox Business performs software maintenance. An outage of 10 minutes is expected, however, the entire window is reserved. |
| Ticket No.: | CHG0085607 |
| Subject: | Maintenance - I-Light Member Ivy Tech Indianapolis Central Office |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2024-11-15 05:00:00 |
| End Time: | 2024-11-15 11:00:00 |
| Outgoing Notification Text | TBD |
| Ticket No.: | CHG0085658 |
| Subject: | Maintenance - I-Light Member Ivy Tech Indianapolis (IPHE) |
| Source Of Impact: | Vendor |
| Affected: | Ivy Tech Anderson
Ivy Tech Anderson 60th Street Ivy Tech Columbus Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Fairbanks Ivy Tech Indianapolis Central Office Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Logansport Ivy Tech Madison Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Richmond Ivy Tech Sellersburg Ivy Tech South Bend Ivy Tech Terre Haute Ivy Tech Valparaiso Ivy Tech Warsaw |
| Start Time: | 2024-11-11 05:00:00 |
| End Time: | 2024-11-11 11:00:00 |
| Outgoing Notification Text | Member Ivy Tech Indianapolis connection at IPHE will be unavailable while Crown Castle performs fiber relocation. Sites are expected to remain available via redundant paths to IPIU. The entire window is reserved. |
| Ticket No.: | CHG0085659 |
| Subject: | Maintenance 2 of 2 - I-Light Member Indiana Institute of Technology Ft. Wayne |
| Source Of Impact: | Vendor |
| Affected: | Indiana Institute of Technology Ft. Wayne |
| Start Time: | 2024-11-13 05:01:00 |
| End Time: | 2024-11-13 10:00:00 |
| Outgoing Notification Text | Please note this is the second of two maintenance windows. Member Indiana Institute of Technology Ft. Wayne will be unavailable while circuit provider Zayo performs maintenance. The entire window is reserved. |
| Ticket No.: | CHG0085536 |
| Subject: | Maintenance 1 of 2 - I-Light Member Indiana Institute of Technology Ft. Wayne |
| Source Of Impact: | Vendor |
| Affected: | Indiana Institute of Technology Ft. Wayne |
| Start Time: | 2024-11-12 05:01:00 |
| End Time: | 2024-11-12 10:00:00 |
| Outgoing Notification Text | Please note this is the first of two maintenance windows. Member Indiana Institute of Technology Ft. Wayne will be unavailable while circuit provider Zayo performs maintenance. The entire window is reserved. |