I-Light Network Operations Report
2024-12-20 - 2025-01-02
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0197691 | 2 - High | 2 - High | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Closed | 2024-12-20 14:46:10 | 2024-12-20 14:46:32 | 0 days 0 hr 0 min |
| INC0198510 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone KOKM-MARN | Circuit - Damaged Fiber | Vendor | Closed | 2024-12-31 04:48:59 | 2024-12-31 09:36:59 | 0 days 4 hr 48 min |
| INC0198532 | 2 - High | 2 - High | Brief Outage - I-Light Backbone GARY-SBND | Undetermined | Undetermined | Closed | 2024-12-31 14:59:01 | 2024-12-31 14:59:21 | 0 days 0 hr 0 min |
| Ticket No.: | INC0197691 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Hanover College I-Light I-Light Engineering & Support Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Closed |
| Start Time: | 2024-12-20 14:46:10 |
| End Time: | 2024-12-20 14:46:32 |
| Outgoing Notification Text | Backbone EVVL-NEWA is available following a brief outage. I-Light network engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | INC0198510 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-FIBR-1523
Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2024-12-31 04:48:59 |
| End Time: | 2024-12-31 09:36:59 |
| Outgoing Notification Text | Backbone KOKM-MARN is now available. Zayo engineers report fiber was damaged by a car accident. All repairs are complete, and no further outages are expected. |
| Ticket No.: | INC0198532 |
| Subject: | Brief Outage - I-Light Backbone GARY-SBND |
| Source Of Impact: | Undetermined |
| Affected: | ILN-GARY-SBND-DWDM-24101
Backbone GARY-SBND Anderson University Ball State University Earlham College Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of St. Francis WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Current State: | Closed |
| Start Time: | 2024-12-31 14:59:01 |
| End Time: | 2024-12-31 14:59:21 |
| Outgoing Notification Text | Backbone GARY-SBND is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | CHG0086941 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | Purdue University
Butler University Smithville Internet2 GlobalNOC Systems Colo: ICS Team Gear |
| Start Time: | 2025-01-15 12:00:00 |
| End Time: | 2025-01-16 00:00:00 |
| Outgoing Notification Text | Netrality Engineering and vendor partner will be performing maintenance on Generator #1, ATS #1 and ATS #2 at 733 Henry. No outages are expected, however, the entire window is reserved. |
| Ticket No.: | CHG0087246 |
| Subject: | Maintenance - I-Light OneControl to Navigator Transition |
| Source Of Impact: | Internal |
| Affected: | n/a |
| Start Time: | 2025-01-07 14:00:00 |
| End Time: | 2025-01-08 14:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0086813 |
| Subject: | Maintenance - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2025-01-09 05:01:00 |
| End Time: | 2025-01-09 11:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute will be at risk while circuit provider Joink performs non-disruptive maintenance. The entire window is reserved. |
| Ticket No.: | CHG0086479 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-09 05:01:00 |
| End Time: | 2025-01-09 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the first of two maintenance windows. |
| Ticket No.: | CHG0086902 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-10 05:01:00 |
| End Time: | 2025-01-10 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the second of two maintenance windows. |