I-Light Network Operations Report
2025-01-03 - 2025-01-16
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0199314 | 2 - High | 2 - High | Brief Outage Resolved - I-Light Backbone KOKM-MARN | Unannounced Maintenance | Vendor | Closed | 2025-01-09 17:54:50 | 2025-01-09 17:55:04 | 0 days 0 hr 0 min |
| INC0199485 | 2 - High | 2 - High | Outage Resolved - I-Light Member Vincennes University - Lebanon | Undetermined | Undetermined | On Hold | 2025-01-10 21:17:16 | 2025-01-10 21:26:28 | 0 days 0 hr 9 min |
| INC0199454 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone KOKM-MARN | Circuit - Cut Fiber | Vendor | Closed | 2025-01-10 15:20:45 | 2025-01-11 07:43:58 | 0 days 16 hr 23 min |
| INC0199666 | 2 - High | 2 - High | Brief Outage - I-Light Backbone ERLHMLIB-MUNC | Undetermined | Undetermined | Closed | 2025-01-13 17:23:50 | 2025-01-13 17:24:02 | 0 days 0 hr 0 min |
| INC0199682 | 2 - High | 2 - High | Outage Resolved - I-Light Backbones CROT-NEWA & CLMB-NEWA | Circuit - Damaged Fiber | Vendor | Closed | 2025-01-13 18:46:08 | 2025-01-14 08:09:12 | 0 days 13 hr 23 min |
| Ticket No.: | INC0199314 |
| Subject: | Brief Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-FIBR-1523
Backbone KOKM-MARN Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2025-01-09 17:54:50 |
| End Time: | 2025-01-09 17:55:04 |
| Outgoing Notification Text | Backbone KOKM-MARN is available following a brief outage. Zayo engineers replaced an OSP Fiber Panel unannounced. No further outages are expected. |
| Ticket No.: | INC0199485 |
| Subject: | Outage Resolved - I-Light Member Vincennes University - Lebanon |
| Source Of Impact: | Undetermined |
| Affected: | ILN-BLTN-VULEBAN-GIGE-25660 |
| Current State: | On Hold |
| Start Time: | 2025-01-10 21:17:16 |
| End Time: | 2025-01-10 21:26:28 |
| Outgoing Notification Text | Member Vincennes University - Lebanon is now available following a brief outage. Vendor AT&T reported network equipment required replacement. |
| Ticket No.: | INC0199454 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-10GE-1574
Backbone KOKM-MARN Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2025-01-10 15:20:45 |
| End Time: | 2025-01-11 07:43:58 |
| Outgoing Notification Text | Backbone KOKM-MARN is now available. Circuit provider Zayo reported the outage was due to fiber damage. Zayo confirmed splicing has completed and services should be restored. |
| Ticket No.: | INC0199666 |
| Subject: | Brief Outage - I-Light Backbone ERLHMLIB-MUNC |
| Source Of Impact: | Undetermined |
| Affected: | ILN-ERLHMLIB-MUNC-10GE-28508 |
| Current State: | Closed |
| Start Time: | 2025-01-13 17:23:50 |
| End Time: | 2025-01-13 17:24:02 |
| Outgoing Notification Text | Backbone ERLHMLIB-MUNC is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | INC0199682 |
| Subject: | Outage Resolved - I-Light Backbones CROT-NEWA & CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-CLMB-SLBGZAYO-FIBR-1529
ILN-CLMB-NEWA-100GE-24295 ILN-CROT-NEWA-10GE-25018 Backbone CROT-NEWA Backbone CLMB-NEWA Hanover College IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Closed |
| Start Time: | 2025-01-13 18:46:08 |
| End Time: | 2025-01-14 08:09:12 |
| Outgoing Notification Text | Backbones CROT-NEWA & CLMB-NEWA are currently available. Circuit provider Zayo Crews arrived on site and identified additional damage where the cable was yanked at the northern handhole. Crews have repaired the damage to the cable and services are now restored. |
| Ticket No.: | CHG0087474 |
| Subject: | Maintenance 1 of 3 Completed - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-17 06:00:00 |
| End Time: | 2025-01-17 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks were unavailable while circuit provider Zayo performed maintenance. Backbone traffic rerouted via redundant connections. The entire window was reserved. This work is now complete. Please note this was the first of three maintenance windows. |
| Ticket No.: | CHG0087495 |
| Subject: | Maintenance 2 of 3 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-18 06:00:00 |
| End Time: | 2025-01-18 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks will be unavailable while circuit provider Zayo performs maintenance. Backbone traffic will reroute via redundant connections. The entire window is reserved. Please note this is the second of three maintenance windows. |
| Ticket No.: | CHG0086902 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-30 05:01:00 |
| End Time: | 2025-01-30 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the second of two maintenance windows. |
| Ticket No.: | CHG0086479 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-29 05:01:00 |
| End Time: | 2025-01-29 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the first of two maintenance windows. |
| Ticket No.: | CHG0087613 |
| Subject: | Maintenance 2 of 3 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-22 06:00:00 |
| End Time: | 2025-01-22 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks will be unavailable while circuit provider Zayo performs maintenance. Backbone traffic will reroute via redundant connections. The entire window is reserved. Please note this is the second of three maintenance windows. |
| Ticket No.: | CHG0087556 |
| Subject: | Maintenance 2 of 2 - I-Light Backbones CLMB-CROT & CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
Backbone CLMB-CROT Hanover College IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Lawrenceburg Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-23 05:01:00 |
| End Time: | 2025-01-23 10:00:00 |
| Outgoing Notification Text | Backbones CLMB-CROT & CLMB-NEWA and Members Ivy Tech Lawrenceburg & Sellersburg will be unavailable while circuit provider Zayo performs fiber maintenance in Columbus, IN. Backbone traffic will re-route via redundant connections. The entire window is reserved. Please note this is the second of two maintenance windows. |
| Ticket No.: | CHG0087466 |
| Subject: | Maintenance 1 of 3 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-21 06:00:00 |
| End Time: | 2025-01-21 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks will be unavailable while circuit provider Zayo performs maintenance. Backbone traffic will reroute via redundant connections. The entire window is reserved. Please note this is the first of three maintenance windows. |
| Ticket No.: | CHG0087496 |
| Subject: | Maintenance 3 of 3 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-19 06:00:00 |
| End Time: | 2025-01-19 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks will be unavailable while circuit provider Zayo performs maintenance. Backbone traffic will reroute via redundant connections. The entire window is reserved. Please note this is the third of three maintenance windows. |
| Ticket No.: | CHG0087554 |
| Subject: | Maintenance 1 of 2 - I-Light Backbones CLMB-CROT & CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
Backbone CLMB-CROT Hanover College IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Lawrenceburg Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-22 05:01:00 |
| End Time: | 2025-01-22 10:00:00 |
| Outgoing Notification Text | Backbones CLMB-CROT & CLMB-NEWA and Members Ivy Tech Lawrenceburg & Sellersburg will be unavailable while circuit provider Zayo performs fiber maintenance in Columbus, IN. Backbone traffic will re-route via redundant connections. The entire window is reserved. Please note this is the first of two maintenance windows. |
| Ticket No.: | CHG0087614 |
| Subject: | Maintenance 3 of 3 - I-Light Backbones ARSN-IPHE & IPHE-SBND |
| Source Of Impact: | Vendor |
| Affected: | Backbone ARSN-IPHE
Backbone IPHE-SBND Ivy Tech Fairbanks Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-01-23 06:00:00 |
| End Time: | 2025-01-23 13:00:00 |
| Outgoing Notification Text | Backbones ARSN-IPHE & IPHE-SBND and Member Ivy Tech Fairbanks will be unavailable while circuit provider Zayo performs maintenance. Backbone traffic will reroute via redundant connections. The entire window is reserved. Please note this is the third of three maintenance windows. |
| Ticket No.: | CHG0087630 |
| Subject: | Maintenance - I-Light Peer Fabric Operations |
| Source Of Impact: | Internal |
| Affected: | Fabric Operations |
| Start Time: | 2025-01-23 06:00:00 |
| End Time: | 2025-01-23 11:00:00 |
| Outgoing Notification Text | I-Light Engineers will be troubleshooting a latch alarm on I-Light Switch Node STAR. An outage of fifteen (15) minutes is expected, however the entire maintenance window is reserved. |