I-Light Network Operations Report
2025-01-17 - 2025-01-30
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0201047 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone EVVL-NEWA | Circuit - Cut Fiber | Vendor | Resolved | 2025-01-25 08:39:50 | 2025-01-26 07:09:08 | 0 days 22 hr 29 min |
| Ticket No.: | INC0201047 |
| Subject: | Outage Resolved - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Vendor |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Hanover College I-Light I-Light Engineering & Support Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-01-25 08:39:50 |
| End Time: | 2025-01-26 07:09:08 |
| Outgoing Notification Text | Backbone EVVL-NEWA is now available. The reason for outage was due to fiber break between Huntingburg and Evansville, IN. |
| Ticket No.: | CHG0088064 |
| Subject: | Maintenance - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Internal |
| Affected: | Backbone EVVL-NEWA
Hanover College IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-02-05 05:00:00 |
| End Time: | 2025-02-05 11:00:00 |
| Outgoing Notification Text | Backbone EVVL-NEWA will be unavailable while I-Light Engineers perform maintenance to troubleshoot an optical alarm on opt.hunt. Outages are expected and the entire window is reserved. |
| Ticket No.: | CHG0087781 |
| Subject: | Maintenance 1 of 3 - I-Light Member Ivy Tech Franklin |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Franklin |
| Start Time: | 2025-02-18 05:01:00 |
| End Time: | 2025-02-18 10:00:00 |
| Outgoing Notification Text | Member Ivy Tech Franklin will be unavailable while Vendor Zayo performs maintenance. An outage is expected and the entire window is reserved. Please note this is the first of three maintenance windows. |
| Ticket No.: | CHG0087703 |
| Subject: | Maintenance 3 of 3 Completed - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Lawrenceburg Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-01-31 05:00:00 |
| End Time: | 2025-01-31 10:00:00 |
| Outgoing Notification Text | Backbone CLMB-NEWA and Members Ivy Tech Lawrenceburg and Sellersburg were at risk while Vendor Zayo performed maintenance. This maintenance has been completed. No outages wee expected; however, the entire window was reserved. Please note this was the third of three maintenance windows. |
| Ticket No.: | CHG0086479 |
| Subject: | Maintenance 1 of 2 Rescheduled - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-02-04 05:01:00 |
| End Time: | 2025-02-04 10:00:00 |
| Outgoing Notification Text | Please be advised this maintenance window has been rescheduled. Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the first of two maintenance windows. |
| Ticket No.: | CHG0087802 |
| Subject: | Maintenance 3 of 3 Complete - I-Light Member Ivy Tech Terre Haute |
| Source Of Impact: | Vendor |
| Affected: | Member Ivy Tech Terre Haute |
| Start Time: | 2025-01-31 05:01:00 |
| End Time: | 2025-01-31 11:00:00 |
| Outgoing Notification Text | Member Ivy Tech Terre Haute is now longer at risk as circuit provider Joink has completed their maintenance. The maintenance window is now closed. |
| Ticket No.: | CHG0087858 |
| Subject: | Maintenance - I-Light Backbones FTWY-MARN & IPHE-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-MARN
Backbone IPHE-SBND Anderson University Ball State University Earlham College Global Research Network Operations Center Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-02-07 05:00:00 |
| End Time: | 2025-02-07 11:00:00 |
| Outgoing Notification Text | I-Light Engineers will be troubleshooting a High Span Loss Alarm on backbone FTWY-MARN. An outage is expected while the work is being completed. Member traffic will re-route via redundant paths. The entire window is reserved. |
| Ticket No.: | CHG0086902 |
| Subject: | Maintenance 2 of 2 Rescheduled - I-Light Backbone CLMB-NEWA |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-NEWA
IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Lawrenceburg Ivy Tech Evansville Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-02-05 05:01:00 |
| End Time: | 2025-02-05 10:00:00 |
| Outgoing Notification Text | Please be advised this maintenance window has been rescheduled. Backbone CLMB-NEWA will be unavailable while vendor Zayo performs maintenance. The entire window is reserved. Please note this is the second of two maintenance windows. |