I-Light Network Operations Report
2025-02-14 - 2025-02-27
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0203892 | 2 - High | 2 - High | Instability Resolved - I-Light Various Backbones (FTWY) | Hardware | Vendor | Resolved | 2025-02-19 16:38:56 | 2025-02-19 21:58:48 | 0 days 5 hr 19 min |
| INC0203905 | 2 - High | 2 - High | Brief Outage - I-Light Backbone BLTN-CLMB | Circuit - Bumped Fiber | Vendor | Closed | 2025-02-19 18:42:04 | 2025-02-19 18:42:15 | 0 days 0 hr 0 min |
| INC0204490 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone KOKM-LFYT | Circuit - Damaged Fiber | Vendor | Closed | 2025-02-24 21:14:49 | 2025-02-27 15:42:36 | 2 days 18 hr 27 min |
| Ticket No.: | INC0203892 |
| Subject: | Instability Resolved - I-Light Various Backbones (FTWY) |
| Source Of Impact: | Vendor |
| Affected: | ILN-FTWY-TRINEU-10GE-25044
ILN-FTWY-STFRNCS-LAG-25927 ILN-FTWY-MNCHSTR-10GE-23898 ILN-FTWY-MNCHFTWY-10GE-23895 ILN-FTWY-LGNR-10GE-25078 ILN-FTWY-PARKVIEW-GIGE-24965 ILN-FTWY-TRINEFTWY-GIGE-27149 Backbone STFRNCS-FTWY Backbone FTWY-MNCHSTR Backbone FTWY-LGNR Goshen College Grace College Huntington University-Parkview Indiana University Fort Wayne Ivy Tech Fort Wayne Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue University Ft. Wayne Trine University Trine University - Ft.Wayne Campus University of St. Francis WFWA - PBS Fort Wayne |
| Current State: | Resolved |
| Start Time: | 2025-02-19 16:38:56 |
| End Time: | 2025-02-19 21:58:48 |
| Outgoing Notification Text | Various Backbones at FTWY are now stable. I-Light engineers have replaced a failing card at FTWY, and no further outages are expected. |
| Ticket No.: | INC0203905 |
| Subject: | Brief Outage - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | ILN-BLTN-CLMB-FIBR-24220
Backbone BLTN-CLMB Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Aviation Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Current State: | Closed |
| Start Time: | 2025-02-19 18:42:04 |
| End Time: | 2025-02-19 18:42:15 |
| Outgoing Notification Text | Backbone BLTN-CLMB is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is a suspected fiber bump. |
| Ticket No.: | INC0204490 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-LFYT |
| Source Of Impact: | Vendor |
| Affected: | ILN-IVYLFYT-LFYT-FIBR-03910
ILN-KOKM-LFYT-FIBR-1522 Backbone KOKM-LFYT Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo Ivy Tech Lafayette |
| Current State: | Closed |
| Start Time: | 2025-02-24 21:14:49 |
| End Time: | 2025-02-27 15:42:36 |
| Outgoing Notification Text | Backbone KOKM-LFYT is now available. Zayo Engineers discovered fiber damaged by construction work in Lafayette, IN. Zayo technicians identified and fixed incorrectly rolled fibers, restoring the remainder of services. No further outages are expected. |
| Ticket No.: | CHG0088907 |
| Subject: | Maintenance Complete - I-Light Core Node ARSN |
| Source Of Impact: | Internal |
| Affected: | Backbone ARSN-IPHE
Backbone ARSN-IVYARSN60 Backbone ARSN-MUNC Backbone IPHE-SBND Anderson University Ball State University Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-02-28 05:00:00 |
| End Time: | 2025-02-28 11:00:00 |
| Outgoing Notification Text | I-Light Network engineers have completed maintenance on Core Optical Node ARSN in preparation for future software upgrades. No further outages are expected and the window is now closed. |
| Ticket No.: | CHG0089366 |
| Subject: | Maintenance - I-Light Member Vincennes University Fort Branch |
| Source Of Impact: | Internal |
| Affected: | Member Vincennes University Fort Branch |
| Start Time: | 2025-03-19 11:00:00 |
| End Time: | 2025-03-19 13:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0088671 |
| Subject: | Maintenance - I-Light POP IPHE |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2025-03-12 11:00:00 |
| End Time: | 2025-03-12 23:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0089395 |
| Subject: | Maintenance - I-Light Member Anderson University (routing update) |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2025-03-06 09:30:00 |
| End Time: | 2025-03-06 11:30:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0089229 |
| Subject: | Maintenance Completed - I-Light Vendor Smithville |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2025-02-28 05:00:00 |
| End Time: | 2025-02-28 09:00:00 |
| Outgoing Notification Text | tbd |
| Ticket No.: | CHG0089186 |
| Subject: | Maintenance 1 of 2 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Calumet College of Saint Joseph Hanover College I-Light I-Light Engineering & Support Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center IU Radio and TV IU Research Network IU School of Medicine Health Science Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Lawrenceburg Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Fort Branch Wabash College WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-03-19 04:01:00 |
| End Time: | 2025-03-19 09:00:00 |
| Outgoing Notification Text | This listed will be unavailable while Vendor Zayo performs maintenance. Outages are expected and the entire window is reserved. Please note this is maintenance 1 of 2. |
| Ticket No.: | CHG0089187 |
| Subject: | Maintenance 2 of 2 - I-Light Backbone CLMB-IPIU |
| Source Of Impact: | Vendor |
| Affected: | Backbone CLMB-IPIU
Calumet College of Saint Joseph Hanover College I-Light I-Light Engineering & Support Indiana Office of Technology Indiana State University Indiana State University Federal Hall Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center IU Radio and TV IU Research Network IU School of Medicine Health Science Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Lawrenceburg Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Fort Branch Wabash College WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-03-20 04:01:00 |
| End Time: | 2025-03-20 09:00:00 |
| Outgoing Notification Text | This listed will be unavailable while Vendor Zayo performs maintenance. Outages are expected and the entire window is reserved. Please note this is maintenance 2 of 2. |
| Ticket No.: | CHG0088908 |
| Subject: | Maintenance Complete - I-Light Core Nodes MARN & FTWY |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-FTWY
Backbone FTWY-IVYFTWN Backbone FTWY-LGNR Backbone FTWY-MARN Backbone FTWY-MNCHSTR Backbone FTWY-PARKVIEW Backbone FTWY-SBND Backbone FTWY-STFRNCS Backbone IPHE-SBND Backbone KOKM-MARN Backbone MARN-MARN Backbone MARN-MUNC Anderson University Ball State University Earlham College Global Research Network Operations Center Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University Trine University - Ft.Wayne Campus University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-03-04 05:00:00 |
| End Time: | 2025-03-04 11:00:00 |
| Outgoing Notification Text | Please note the updated expected affected. I-Light Network Engineers will be completing maintenance on Core Optical nodes MARN and FTWY in preparation for future software upgrades. A service impact is expected for directly connected Members. Traffic traversing across these nodes will switch to protect paths. The entire maintenance window was reserved. Nodes will be completed serially. This maintenance is complete. |
| Ticket No.: | CHG0088701 |
| Subject: | Maintenance Completed 1 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Aviation Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-03-04 05:01:00 |
| End Time: | 2025-03-04 10:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB will have been unavailable while circuit provider Zayo performed maintenance. Member traffic will have rerouted via redundant connections. The entire window was reserved. Please note this was the first of two maintenance windows. |
| Ticket No.: | CHG0088910 |
| Subject: | Maintenance Complete - I-Light Core Nodes EVVL & NEWA |
| Source Of Impact: | Internal |
| Affected: | Backbone CLMB-NEWA
Backbone CROT-NEWA Backbone EVVL-EVVL Backbone EVVL-IUSMEVVL Backbone EVVL-IVYEVNS Backbone EVVL-NEWA Backbone EVVL-OAKC Backbone NEWA-NEWA Hanover College I-Light IU School of Medicine Health Science Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-03-05 05:00:00 |
| End Time: | 2025-03-05 11:00:00 |
| Outgoing Notification Text | I-Light Network Engineers completed a maintenance on Core Optical nodes EVVL and NEWA in preparation for future software upgrades. A service impact was expected for directly connected Members. Traffic traversing across these nodes were switch to protect paths. The entire maintenance window was reserved. Nodes was completed serially. |
| Ticket No.: | CHG0089023 |
| Subject: | Maintenance Completed 2 of 2 - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Aviation Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-03-05 05:01:00 |
| End Time: | 2025-03-05 10:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB will have been unavailable while circuit provider Zayo performed maintenance. Member traffic will have rerouted via redundant connections. The entire window was reserved. Please note this was the second of two maintenance windows. |
| Ticket No.: | CHG0089388 |
| Subject: | Emergency Maintenance Completed - I-Light Backbone BLTN-CLMB |
| Source Of Impact: | Vendor |
| Affected: | Backbone BLTN-CLMB
Calumet College of Saint Joseph I-Light IU Radio and TV IU Research Network Indiana Office of Technology Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Plainfield Martin University St. Francis Crown Point Vincennes University - Aviation Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-03-05 21:00:00 |
| End Time: | 2025-03-06 01:00:00 |
| Outgoing Notification Text | Backbone BLTN-CLMB was unavailable while circuit provider Zayo performed maintenance to repair a kinked fiber cable. Backbone traffic re-routed via redundant services. The entire window was reserved and maintenance has been completed. |
| Ticket No.: | CHG0088914 |
| Subject: | Maintenance Completed - I-Light Core Node LFYT |
| Source Of Impact: | Internal |
| Affected: | Backbone GARY-LFYT2
Backbone IPIU-LFYT Backbone KOKM-LFYT Backbone LFYT-LFYT Backbone LFYT-LFYT2 Backbone IPIU-SBND Backbone LFYT-WABASH Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview I-Light Engineering & Support Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue NorthWest Westville Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Purdue University Ft. Wayne Trine University University of Notre Dame University of St. Francis Valparaiso University WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WFYI - Metropolitan Indianapolis Public Media WNIT - PBS Michiana Wabash College |
| Start Time: | 2025-03-06 05:00:00 |
| End Time: | 2025-03-06 11:00:00 |
| Outgoing Notification Text | I-Light Network Engineers completed maintenance on Core Optical node LFYT in preparation for future software upgrades. A service impact was expected for directly connected Members. Traffic traversing across these nodes switched to protect paths. The entire maintenance window was reserved and maintenance has been completed. |