I-Light Network Operations Report
2025-04-11 - 2025-04-24
I-Light Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0211259 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone KOKM-MARN | Circuit - Damaged Fiber | Vendor | Closed | 2025-04-10 14:38:25 | 2025-04-11 01:52:45 | 0 days 11 hr 14 min |
| INC0211489 | 3 - Moderate | 3 - Moderate | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Resolved | 2025-04-12 01:52:00 | 2025-04-12 01:56:00 | 0 days 0 hr 4 min |
| INC0211717 | 2 - High | 2 - High | Brief Outage - I-Light Backbone EVVL-NEWA | Undetermined | Undetermined | Closed | 2025-04-14 19:20:47 | 2025-04-14 19:20:59 | 0 days 0 hr 0 min |
| INC0212087 | 2 - High | 2 - High | Outage Resolved - I-Light Backbone IPIU-LFYT | Unannounced Maintenance | Vendor | Resolved | 2025-04-17 04:05:25 | 2025-04-17 07:12:30 | 0 days 3 hr 7 min |
| Ticket No.: | INC0211259 |
| Subject: | Outage Resolved - I-Light Backbone KOKM-MARN |
| Source Of Impact: | Vendor |
| Affected: | ILN-KOKM-MARN-10GE-1574
Backbone KOKM-MARN Indiana University Kokomo Ivy Tech Kokomo Purdue Polytechnic Kokomo |
| Current State: | Closed |
| Start Time: | 2025-04-10 14:38:25 |
| End Time: | 2025-04-11 01:52:45 |
| Outgoing Notification Text | Backbone KOKM-MARN is now available. The circuit provider Zayo was contacted to investigate. Zayo technicians located damaged fiber and conducted repairs. Member traffic re-routed via redundant connections. No additional outages are expected. |
| Ticket No.: | INC0211489 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Hanover College Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-04-12 01:52:00 |
| End Time: | 2025-04-12 01:56:00 |
| Outgoing Notification Text | Backbone EVVL-NEWA was briefly unavailable. I-Light Engineers and the circuit provider Zayo have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | INC0211717 |
| Subject: | Brief Outage - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Undetermined |
| Affected: | ILN-EVVL-NEWA-100GE-24292
Backbone EVVL-NEWA Hanover College I-Light I-Light Engineering & Support Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Current State: | Closed |
| Start Time: | 2025-04-14 19:20:47 |
| End Time: | 2025-04-14 19:20:59 |
| Outgoing Notification Text | Backbone EVVL-NEWA is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. Member traffic re-routed via redundant connections. |
| Ticket No.: | INC0212087 |
| Subject: | Outage Resolved - I-Light Backbone IPIU-LFYT |
| Source Of Impact: | Vendor |
| Affected: | ILN-IPIU-LFYT-FIBR-1505
Backbone IPIU-LFYT Anderson University Ball State University DePauw University Earlham College FABRIC Operations Goshen College Grace College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University / GlobalNOC Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Trine University University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Current State: | Resolved |
| Start Time: | 2025-04-17 04:05:25 |
| End Time: | 2025-04-17 07:12:30 |
| Outgoing Notification Text | Backbone IPIU-LFYT is now available. Vendor Zayo Engineers were contacted and reported the reason for outage was scheduled maintenance that has now been completed. No additional outages are expected. |
| Ticket No.: | CHG0091696 |
| Subject: | Maintenance - I-Light Backbones FTWY-SBND & IPHE-SBND |
| Source Of Impact: | Internal |
| Affected: | Backbone FTWY-SBND
Backbone IPHE-SBND Anderson University Ball State University Earlham College Holy Cross College Huntington University Huntington University-Parkview Indiana GigaPOP Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Northwest Indiana University South Bend Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech East Chicago Ivy Tech Elkhart Ivy Tech Fort Wayne Ivy Tech Lafayette Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Michigan City Ivy Tech Muncie Ivy Tech Northwest Ivy Tech Richmond Ivy Tech South Bend Ivy Tech Valparaiso Manchester University - Ft. Wayne Campus Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Columbus Purdue Polytechnic Kokomo Purdue Polytechnic New Albany Purdue Polytechnic Richmond Purdue Polytechnic South Bend Purdue University Ft. Wayne Taylor University Trine University University of Notre Dame University of Notre Dame University of St. Francis Valparaiso University Wabash College WBAA - NPR Greater Lafayette WFWA - PBS Fort Wayne WNIT - PBS Michiana |
| Start Time: | 2025-05-01 04:00:00 |
| End Time: | 2025-05-01 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be troubleshooting an alarm on I-Light Core Node FTWY. An outage of fifteen (15) minutes is expected, however the entire maintenance window is reserved. |
| Ticket No.: | CHG0091284 |
| Subject: | Maintenance Canceled - I-Light Backbone EVVL-NEWA |
| Source Of Impact: | Internal |
| Affected: | Backbone EVVL-NEWA
Hanover College Indiana State University Indiana State University Federal Hall Indiana University Southeast Indiana University Southeast - Water Tower Square IU School of Medicine Health Science Ivy Tech Evansville Ivy Tech Madison Ivy Tech Sellersburg Ivy Tech Terre Haute Oakland City University Purdue Polytechnic New Albany Rose Hulman Institute of Technology St. Mary of the Woods College University of Evansville University of Southern Indiana Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College |
| Start Time: | 2025-04-25 04:00:00 |
| End Time: | 2025-04-25 10:00:00 |
| Outgoing Notification Text | *Please note this work has been canceled and will be rescheduled at a later date. I-Light Engineers will be troubleshooting backbone link EVVL-GENT with Zayo engineers. No outages are expected, however the entire maintenance window is reserved. |
| Ticket No.: | CHG0091847 |
| Subject: | Maintenance - I-Light Backbone IPHE-IPIU |
| Source Of Impact: | Internal |
| Affected: | Backbone IPHE-IPIU
Member Indiana Univeristy |
| Start Time: | 2025-04-30 04:00:00 |
| End Time: | 2025-04-30 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be moving fiber jumpers at IPHE and IPIU to a new fiber path between the two sites. An outage is expected while the new jumpers are plugged in. Circuits will be completed in serial. The entire window is reserved. |
| Ticket No.: | CHG0091789 |
| Subject: | Maintenance - I-Light Backbone MARN-MUNC |
| Source Of Impact: | Internal |
| Affected: | Backbone MARN-MUNC
Anderson University Ball State University Earlham College Goshen College Grace College Huntington University Huntington University-Parkview Indiana Institute of Technology Ft. Wayne Indiana University East Indiana University Fort Wayne Indiana University Kokomo Indiana Wesleyan University Ivy Tech Anderson Ivy Tech Anderson 60th Street Ivy Tech Connersville Ivy Tech Fort Wayne Ivy Tech Kokomo Ivy Tech Lawrenceburg Ivy Tech Marion Ivy Tech Muncie Ivy Tech Richmond Ivy Tech Warsaw Manchester University - Ft. Wayne Campus Manchester University - North Manchester Purdue Northwest Hammond Campus Purdue Polytechnic Anderson Purdue Polytechnic Richmond Purdue University Ft. Wayne St. Francis Crown Point Taylor University Trine University University of St. Francis WFWA - PBS Fort Wayne |
| Start Time: | 2025-05-01 04:00:00 |
| End Time: | 2025-05-01 10:00:00 |
| Outgoing Notification Text | I-Light Engineers will be troubleshooting a channel degraded alarm on I-Light Core Node MARN. An outage of thirty (30) minutes is expected, however traffic will re-route via redundant connections. The entire maintenance window is reserved. |