Indiana GigaPOP Network Operations Report
2025-03-28 - 2025-04-11
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0209421 | 3 - Moderate | 3 - Moderate | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR | Hardware | Internal | Closed | 2025-03-28 18:25:24 | 2025-03-28 18:31:24 | 0 days 0 hr 6 min |
| INC0210000 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Unannounced Maintenance | Vendor | Closed | 2025-04-02 04:04:55 | 2025-04-02 09:41:07 | 0 days 5 hr 36 min |
| INC0210163 | 3 - Moderate | 3 - Moderate | Availability - Indiana GigaPOP Backbone ICTC-STAR | Undetermined | Undetermined | Resolved | 2025-04-03 02:19:31 | 2025-04-03 02:54:23 | 0 days 0 hr 34 min |
| Ticket No.: | INC0209421 |
| Subject: | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Internal |
| Affected: | ING-ICTC-STAR-LAG-04047
Backbone ICTC-STAR |
| Current State: | Closed |
| Start Time: | 2025-03-28 18:25:24 |
| End Time: | 2025-03-28 18:31:24 |
| Outgoing Notification Text | Backbone ICTC-STAR is available following a brief outage. Network engineers reported the outage was caused by an FPC restarting at ICTC. No further outages are expected. |
| Ticket No.: | INC0210000 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 ING-LL-STAR-LAG-26305 Backbone LL-STAR Member University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2025-04-02 04:04:55 |
| End Time: | 2025-04-02 09:41:07 |
| Outgoing Notification Text | Backbone LL-STAR is currently unavailable. Vendor Zayo Engineers have been contacted. The reason for the outage is scheduled fiber relocate maintenance via a partner provider in Mishawaka, IN scheduled from 12:00-6:00 AM EDT. |
| Ticket No.: | INC0210163 |
| Subject: | Availability - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Undetermined |
| Affected: | ING-ICTC-STAR-100GE-03916
Backbone ICTC-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2025-04-03 02:19:31 |
| End Time: | 2025-04-03 02:54:23 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available following an outage. Indiana GigaPOP Engineers have been contacted; however, the reason for the outage is undetermined. |
| Ticket No.: | CHG0091127 |
| Subject: | Maintenance - Indiana GigaPOP Peers ESnet & Internet2 (LHCONE VRF) |
| Source Of Impact: | Internal |
| Affected: | Purdue Research
University of Notre Dame |
| Start Time: | 2025-04-15 04:00:00 |
| End Time: | 2025-04-15 07:00:00 |
| Outgoing Notification Text | GigaPOP Engineers will be updating routing policies for ESNet and Internet2 peering on LHCONE VRF, for all CORE routers LL, ICTC, STAR, CHIC. This change would be applied one core router at the time. No outages are expected, however the entire maintenance window is reserved. |