Indiana GigaPOP Network Operations Report
2025-04-11 - 2025-04-24
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0211826 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Core Node BLDC | Software | Internal | Closed | 2025-04-15 04:58:10 | 2025-04-15 14:45:00 | 0 days 9 hr 46 min |
| INC0212086 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR | Unannounced Maintenance | Vendor | Resolved | 2025-04-17 04:05:20 | 2025-04-17 07:13:31 | 0 days 3 hr 8 min |
| INC0212218 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Unannounced Maintenance | Internal | Resolved | 2025-04-18 04:00:54 | 2025-04-18 04:36:50 | 0 days 0 hr 35 min |
| Ticket No.: | INC0211826 |
| Subject: | Outage Resolved - Indiana GigaPOP Core Node BLDC |
| Source Of Impact: | Internal |
| Affected: | rtr.bldc.indiana.gigapop.net
Backbone BLDC-ICTC Backbone BLDC-LL OmniSOC Engineering & Support IN3Indiana IU Research Network Operations |
| Current State: | Closed |
| Start Time: | 2025-04-15 04:58:10 |
| End Time: | 2025-04-15 14:45:00 |
| Outgoing Notification Text | Core Node BLDC is now available. An I-Light optical core node experienced a failure of the x-conn (switch fabric) cards during the upgrade process. Engineers engaged with Ciena to resolve the hardware error which resulted in loss of configuration. Engineers applied the configuration saved prior to the start of the upgrade procedure. No further outages are expected. |
| Ticket No.: | INC0212086 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR University of Notre Dame Purdue University |
| Current State: | Resolved |
| Start Time: | 2025-04-17 04:05:20 |
| End Time: | 2025-04-17 07:13:31 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available. Indiana GigaPOP Engineers were contacted and determined the reason for the outage was vendor maintenance that has concluded. No additional outages are expected. |
| Ticket No.: | INC0212218 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Internal |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2025-04-18 04:00:54 |
| End Time: | 2025-04-18 04:36:50 |
| Outgoing Notification Text | Backbone LL-STAR is now available following an outage. Indiana GigaPOP Engineers were contacted and determined the reason for the outage was maintenance that has concluded. |
| Ticket No.: | CHG0091848 |
| Subject: | Maintenance - Indiana GigaPOP Backbone ICTC-LL |
| Source Of Impact: | Internal |
| Affected: | Backbone ICTC-LL
Member NCAA |
| Start Time: | 2025-04-30 04:00:00 |
| End Time: | 2025-04-30 10:00:00 |
| Outgoing Notification Text | Indiana GigaPOP Engineers will be moving fiber jumpers at ICTC and LL to a new fiber path between the two sites. An outage is expected while the new jumpers are plugged in. The entire window is reserved. |