Indiana GigaPOP Network Operations Report
2025-05-23 - 2025-06-05
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0216923 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Circuit - Damaged Fiber | Vendor | Resolved | 2025-05-23 17:30:36 | 2025-05-24 00:02:46 | 0 days 6 hr 32 min |
| INC0217523 | 2 - High | 2 - High | Brief Outage - Indiana GigaPOP Core Node LL | Hardware | Vendor | Resolved | 2025-05-29 08:00:24 | 2025-05-29 09:14:59 | 0 days 1 hr 14 min |
| INC0218210 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Circuit - Other | Vendor | Resolved | 2025-06-03 09:15:00 | 2025-06-03 16:16:29 | 0 days 7 hr 1 min |
| INC0218588 | 2 - High | 2 - High | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR | Undetermined | Undetermined | Resolved | 2025-06-05 06:39:16 | 2025-06-05 06:51:18 | 0 days 0 hr 12 min |
| Ticket No.: | INC0216923 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2025-05-23 17:30:36 |
| End Time: | 2025-05-24 00:02:46 |
| Outgoing Notification Text | Backbone LL-STAR is now available. Vendor Zayo crews have completed repairs and no additional outages are expected. |
| Ticket No.: | INC0217523 |
| Subject: | Brief Outage - Indiana GigaPOP Core Node LL |
| Source Of Impact: | Vendor |
| Affected: | GLOBAL-ILN-ING-10GE-25116
GLOBAL-ILN-ING-10GE-04139 GLOBAL-ILN-ING-10GE-25115 University of Notre Dame Wabash College |
| Current State: | Resolved |
| Start Time: | 2025-05-29 08:00:24 |
| End Time: | 2025-05-29 09:14:59 |
| Outgoing Notification Text | Indiana GigaPOP experienced a hardware issue at Core Router Node LL. A reboot of the FPC cleared the issue but at the expense of a brief outage. Indiana GigaPOP engineering is working with vendor Juniper to better understand the issue encountered. |
| Ticket No.: | INC0218210 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2025-06-03 09:15:00 |
| End Time: | 2025-06-03 16:16:29 |
| Outgoing Notification Text | Backbone LL-STAR is now available. I-Light circuit provider Zayo dispatched a splicing crew. Zayo reported the reason for outage was a disconnected jumper in a hut in Markle, IN. Crews replaced the jumper as service was degraded when the old jumper was connected. No further outages are expected. |
| Ticket No.: | INC0218588 |
| Subject: | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Undetermined |
| Affected: | ING-ICTC-STAR-LAG-04047
Backbone ICTC-STAR University of Notre Dame |
| Current State: | Resolved |
| Start Time: | 2025-06-05 06:39:16 |
| End Time: | 2025-06-05 06:51:18 |
| Outgoing Notification Text | Backbone ICTC-STAR was briefly unavailable. Vendor Zayo Engineers have been contacted; however, the reason for the outage is undetermined. |