Indiana GigaPOP Network Operations Report
2025-06-20 - 2025-07-03
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0221116 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR | Power - Generator Power | Vendor | Closed | 2025-06-20 11:57:24 | 2025-06-20 20:15:21 | 0 days 8 hr 17 min |
| INC0221848 | 3 - Moderate | 3 - Moderate | Availability - Indiana GigaPOP Backbone CHIC-LL | Undetermined | Undetermined | Closed | 2025-06-25 17:02:03 | 2025-06-25 17:34:06 | 0 days 0 hr 32 min |
| INC0222367 | 3 - Moderate | 3 - Moderate | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR | Undetermined | Undetermined | Closed | 2025-06-27 19:54:48 | 2025-06-27 20:10:48 | 0 days 0 hr 16 min |
| Ticket No.: | INC0221116 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2025-06-20 11:57:24 |
| End Time: | 2025-06-20 20:15:21 |
| Outgoing Notification Text | GigaPOP Backbone ICTC-STAR is now available. Zayo engineering's generator technician arrived on-site and found a door had blown open, triggering a safety shutoff. The door has been closed and secured. The portable generator is back in operation. Services have been restored. |
| Ticket No.: | INC0221848 |
| Subject: | Availability - Indiana GigaPOP Backbone CHIC-LL |
| Source Of Impact: | Undetermined |
| Affected: | ING-CHIC-LL-LAG-04045
Backbone CHIC-LL |
| Current State: | Closed |
| Start Time: | 2025-06-25 17:02:03 |
| End Time: | 2025-06-25 17:34:06 |
| Outgoing Notification Text | Backbone CHIC-LL is now available. Network engineers and provider Internet2 have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | INC0222367 |
| Subject: | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Undetermined |
| Affected: | ING-ICTC-STAR-LAG-04047
Backbone ICTC-STAR |
| Current State: | Closed |
| Start Time: | 2025-06-27 19:54:48 |
| End Time: | 2025-06-27 20:10:48 |
| Outgoing Notification Text | Backbone ICTC-STAR is available following a brief outage. Network engineers have been contacted to investigate. The reason for outage is undetermined. |
| Ticket No.: | CHG0094616 |
| Subject: | Maintenance - Indiana GigaPOP POP ICTC |
| Source Of Impact: | Vendor |
| Affected: | Akamai
Calumet College of Saint Joseph FABRIC Operations Google Inc. Hanover College Indiana Gigapop Indiana Gigapop Indiana Office of Technology Indiana Office of Technology (IOT) Indiana State University Indiana University Indiana University Purdue University Columbus Indiana University Purdue University Columbus Learning Center Indiana University Southeast Indiana University Southeast - Water Tower Square IU Research Network IU Research Network Operations Ivy Tech Bloomington Ivy Tech Columbus Ivy Tech Evansville Ivy Tech Madison Ivy Tech Plainfield Ivy Tech Sellersburg Ivy Tech Terre Haute Martin University Mid West Tier 2 Admins Monitoring, Information, and Infrastructure Systems NCAA Netflix Streaming Services Oakland City University Purdue Polytechnic Columbus Purdue Polytechnic New Albany Purdue Research Purdue University Purdue University Purdue University (PURDUE) Rose Hulman Institute of Technology St. Francis Crown Point St. Mary of the Woods College University of Evansville University of Notre Dame University of Southern Indiana University of Wisconsin at Madison Vincennes University Vincennes University - Aviation Vincennes University - Fort Branch Vincennes University - Indiana Deaf School Vincennes University - Jasper Vincennes University - Lebanon Vincennes University - Plainfield Wabash College WNIN - Tri State Public Media Evansville WYIN - Lakeshore Public Media |
| Start Time: | 2025-07-07 00:00:00 |
| End Time: | 2025-07-28 00:00:00 |
| Outgoing Notification Text | Facilities at Core POP ICTC will be replacing end-of-life, backup generators. Power is not expected to go down, however, devices will be without redundancy for the duration of the maintenance. |