SOX Network Operations Report
2018-08-01 - 2018-08-31

SOX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)
INC0016897 3 - Moderate3 - Moderate Stability - SoX Participant CDCUndetermined Undetermined Closed 2018-08-21 16:46:02
2018-08-21 17:06:18 		2018-08-21 17:01:02
2018-08-21 17:06:18
INC0016580 3 - Moderate3 - Moderate Outage Resolved - SoX Provider CenturyLinkCircuit - Other Undetermined Closed 2018-08-15 00:27:46 2018-08-15 03:26:26

Unscheduled Outages Detail


Ticket No.:INC0016897
Subject:Stability - SoX Participant CDC
Source Of Impact: Undetermined
Affected:SOX-56MAR-56MAR-10GE-01715
Particiapant CDC
Current State:Closed
Start Time:2018-08-21 16:46:02
End Time:2018-08-21 17:01:02
DescriptionParticipant CDC is now stable. CDC engineers have been contacted; however, the reason for the instability is pending.


Ticket No.:INC0016580
Subject:Outage Resolved - SoX Provider CenturyLink
Source Of Impact: Undetermined
Affected:SOX-56MAR-56MAR-10GE-01758
Provider CenturyLink
Current State:Closed
Start Time:2018-08-15 00:27:46
End Time:2018-08-15 03:26:26
DescriptionProvider CenturyLink is now available. CenturyLink Engineers have been contacted, and the reason for the outage was unclean fiber connectors.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


SOX NodesDown TimeReporting Period Availability52 Week Availability
rtr.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw2.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.55mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.imart.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
bbsw.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.mplex.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
dcp.mplex.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.court.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw1.gtrch.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
rtr.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.mplex.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
mgmtsw.sidco.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
sw2.56mar.sox.net00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
Aggregate SOX Core Nodes0 days 0 hr 0 min | 0 days 0 hr 0 min 100.00000% | 100.00000% 100.00000% | 100.00000%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.


SOX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
SOX-56MAR-56MAR-FE-0193500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0182800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-MPLEX-FE-0195300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-SIDCO-VLAN-0150600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-VLAN-0166500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-MPLEX-VLAN-0173100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-56MAR-LAG-0189200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0177500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-MPLEX-FE-0195400 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0171900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0193700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-LAG-0186200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-MPLEX-FE-0195500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-MPLEX-FE-0195600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0195800 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194500 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0174300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-100GE-0166600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0192700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-10GE-0193600 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0193300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-GTRCH-GIGE-0193100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-FE-0194300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-SIDCO-SIDCO-FE-0196000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-MPLEX-FE-0195700 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-COURT-COURT-GIGE-0195100 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-MPLEX-56MAR-VLAN-0152200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-55MAR-55MAR-LAG-0189300 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-55MAR-10GE-0173000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-56MAR-GIGE-0194900 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
SOX-56MAR-COURT-GIGE-0193200 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 100.00000% | 100.00000%
Aggregate All SOX Backbone Circuits0 days 0 hr 0 min |0 days 0 hr 0 min 100.00000% | 100.00000%100.00000% | 100.00000%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



Upcoming Scheduled Maintenances

Ticket No.:CHG0032947
Subject:Maintenance - SoX Backbone AKARD-IMART via Internet 2
Source Of Impact: Customer
Affected:SOX-AKARD-IMART-10GE-01547
Backbone AKARD-IMART
Start Time:2018-09-11 05:00:00
End Time:2018-09-11 11:00:00
DescriptionBackbone AKARD-IMART will be unavailable while Internet2 Engineers perform core node maintenance in Dallas Texas. Outages are expected, and the entire window is reserved.


Ticket No.:CHG0032961
Subject:Emergency Maintenance - SoX Core Node 56MAR
Source Of Impact: Vendor
Affected:rtr.56mar.sox.net
Core Node 56MAR
Start Time:2018-09-10 11:00:00
End Time:2018-09-14 21:00:00
DescriptionThe Core Node at 56 Marietta St. will remain available while Digital Realty Engineers perform power maintenance. No outages are expected during the maintenance window. The entire window is reserved.


Ticket No.:CHG0032917
Subject:Emergency Maintenance 2 of 2 - SoX Participant Oakridge National Labs
Source Of Impact: Customer
Affected:SOX-MPLEX-56MAR-10GE-01520
Participant Oakridge National Labs
Start Time:2018-09-17 11:00:00
End Time:2018-09-18 10:00:00
DescriptionParticipant Oakridge National Labs will be unavailable while their engineers perform card upgrades and installations for the Knoxville DWDM system. An outage on the Participant's backup connection is anticipated; however, the Participant is expected to remain available. This is the 2nd of 2 maintenance windows.