NOC technicians are available twenty-four hours a day, seven days a week, at the dedicated VNOC NOC phone number of 812-856-0824. You may also email us at vnoc@globalnoc.iu.edu Telephone contact is the preferred and most immediate means of reporting any type of network problem, question, or emergency. Calls are immediately logged as an incident in the trouble ticket system with event history, contact information, resolution details, and follow up procedures.

Trouble Ticket Request Form

 
The VNOC also offers online support. You may Visit here to submit a ticket online.